EXCELLENT  
  
 Based on 239 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Julie Goldin 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Was really impressed with this company.  Very easy to deal with, prompt service, explained everything thoroughly would recommend no hesitation
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Robert Chesterfield 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Needed my drain unblocking as it was overflowing onto patio, Black Swan attended within the hour and resolved the issue along with advice on keeping it clear, definitely recommend!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Priyanka Singla 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I contacted Black Swan Drainage about a leak from my upstairs shower that was causing water to come through the downstairs ceiling.

I paid £80 for the diagnosis. The plumber tested around the shower drain and sealant, found water trapped beneath the flooring outside the shower, and suggested that the enclosure sealant could be the cause. However, I felt the investigation wasn’t thorough enough, and I was left without a clear answer about the source of the leak.

The problem later required another plumber to investigate and cap off a leaking pipe, leaving my shower unusable. Initially, I was disappointed because I felt the £80 hadn’t helped me identify the underlying issue.

However, Black Swan Drainage subsequently contacted me, refunded the £80 and shared some contacts for renovation work. I appreciate that they took my concerns seriously and made an effort to help resolve the situation.

Although I was disappointed with the initial diagnosis, I’m pleased with how they handled my feedback afterwards.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Quality Assurance Team 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We’re from EaseFix and have had a great experience working with Black Swan Drainage. Their team has been professional, reliable, and easy to work with. Communication has been clear, and they consistently handle their work efficiently and to a good standard. We’re happy to recommend Black Swan Drainage and look forward to continuing to work with them.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 James Murdoch 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Brilliant experience. Jamie was available straight away to sort out our blocked loo. He found the problem straight away and cleared the roots from the drains quickly. Everything is draining normally again!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Alex Lyon 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Cleaned my pipes - great service
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Matt Pomfret 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Called in the morning with a blocked drain, BSD arrived and had cleared the blockage including a load of root ingress into the main trap before lunchtime. Great service and nice team.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 yvette Brimblecombe 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Brilliant service.  Came out very quickly.  Very transparent about cost which was reasonable. We had an issue with a blocked waste pipe which was identified and fixed with no fuss.  Very friendly and helpful about fittings we could change to avoid the same happening again.  Will definitely use them again if we ever need someone.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 rebecca prout 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service, was here the next day and went above and beyond highly recommend
  
 
  
 
 
 
  
 
 Verified by Trustindex  
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